Manchester Science Festival includes many events where tickets must be booked in advance. Tickets for most of these events will be managed by Manchester Science Festival and are subject to the following terms. Some of our event partners will use other ticketing providers and ticket links on these pages will take you to partner booking pages. Any queries related to these tickets should be directed to the event organiser or venue.
Refunds and exchanges
Tickets are non-refundable and may not be exchanged.
Many free events must also be booked in advance due to limited capacity. If you can’t attend the event, please let us know as soon as possible as we may be able to release the ticket for someone else. Please contact firstname.lastname@example.org and make sure to include your order details in your email.
Personal assistant tickets
Free personal assistant tickets are available to those who need assistance to attend an event. These tickets can be booked online, free of charge, for any event that Manchester Science Festival is ticketing. Where different ticketing agents are used, please contact the ticket provider directly for more information about personal assistant tickets.
For events with consumables, such as those that include food, drinks or making activities, a ticket for each person taking part must be purchased.
If you have any specific access requirements, or if you would like to book space for a wheelchair, please contact us directly via email@example.com. We will be able to assist with your booking and share information with the event organiser and venue as needed. Check our Accessibility page for more information.
As part of our green commitment, tickets will not be sent by post. E-tickets will be used for all events that can be booked in advance. Please show your ticket on a mobile device when you arrive at the event. Venues will have a list of attendees for each event in case you are not able to show your ticket on a mobile device. For a small number of events, a printed ticket will be required on arrival. If you do need to print your ticket, you will be sent a reminder email in advance. This email will be sent to the email address provided in your order so please check your email inbox before attending a Festival event.
If a Festival event is cancelled, we will attempt to notify you by email to the email address provided in your order. Please check your email inbox and the Festival website for updates about your event before your visit.
Information about your event
The Festival team or the event organiser may need to contact you to provide additional information or instructions about your event before it takes place. If this is the case, you will be contacted by email to the email address provided in your order. Please check your email inbox before attending a Festival event to make sure you have all the information that has been sent to you.
Get in touch
If you have any questions about your tickets, please contact our ticketing team directly:
phone: 0161 696 7777 (this is a voicemail service. Please leave a message and we will get back to you as soon as possible).
Terms and conditions
Additional terms and conditions may also apply. Please check our ticketing terms and conditions for more information.